Fujitsu Support Pack On-site Service - Extended service agreement - parts and labour - 5 years (from original unit purchase date) - on-site - 9x5 - response time: next business day - must be purchased within 90 days of product purchase - for PRIMERGY RX4770 M1, RX4770 M2, RX4770 M3 Group Systems Service & Support Manufacturer Fujitsu Manufacturer Item # FSP:GB5S20Z00DESV4 EAN/UPC 4059595003145 Product Description: Fujitsu Support Pack On-site Service - Extended Service Agreement - 5 years - On-site Type Extended Service Agreement Included Services Labour and Parts Site Full contract period 5 years (from original purchase date of the unit) Response time Next business day Service availability 9 hours a day/5 days a week Price type Must be purchased within 90 days of product purchase Localization EMEIA Designed for PRIMERGY RX4770 M1, RX4770 M2, RX4770 M3